Privacy Policy
This policy explains how 2 Sons Grnd Wrx collects, uses, and protects information gathered through this website and through direct contact with our team. By using this site or contacting us, you agree to the practices described below.
Information We Collect
When you contact us through our website form, by phone, or by email, we collect the information you provide, such as your name, phone number, email address, property location, and details about your project. Phone calls to our business line may be recorded as part of how we track and follow up on customer communications.
How We Use Your Information
We use the information you provide to respond to your inquiry, schedule and coordinate services, follow up about your project, and keep our own records of past and ongoing work. We do not sell your personal information to third parties.
Text Message Communications
If you provide your phone number, we may send you text messages related to your inquiry or service, such as appointment reminders or follow-ups after a missed call. Message and data rates may apply. You can opt out of text communications at any time by replying STOP, or by letting us know directly.
Advertising and Cookies
We use Google Ads and Facebook Ads to promote our services. These platforms may use cookies or similar tracking technology on our website to measure ad performance and show relevant ads to people who have visited our site. You can manage cookie and ad preferences through your browser settings or through the ad platforms themselves.
Service Providers
We use a customer relationship management (CRM) system to organize customer communications, scheduling, and follow-up. Information you provide may be stored in that system so our team can manage and respond to your inquiry. We only share information with service providers who help us operate our business, and only as needed to do so.
Data Security
We take reasonable steps to protect the information you share with us from unauthorized access, use, or disclosure. No method of storing or transmitting information online is completely secure, but we work to keep your information safe.
Data Retention
We keep the information you provide for as long as it’s useful for responding to your inquiry, coordinating a project, or maintaining our business records. If you’d like your information removed sooner, contact us and we’ll take care of it.
Third-Party Links
Our website may contain links to other websites, such as social media pages. We aren’t responsible for the privacy practices of those outside sites, so we encourage you to review their policies separately.
Children’s Privacy
Our website and services are intended for adults and businesses seeking groundwork services. We do not knowingly collect personal information from children.
Your Choices
If you’d like us to update, correct, or remove information we have on file for you, contact us using the information below and we’ll take care of it.
Changes to This Policy
We may update this privacy policy from time to time. The version posted on this page is the current one.
Website form submissions are delivered to our team by email through our email service provider, Mailgun.
Contact Us
Questions about this privacy policy can be sent to 2sonsgrndwrx@gmail.com or by calling (214) 793-9637.